Last updated: 24-01-2026
This Privacy Policy explains how Rydenzo.com (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal information: name, email address, phone number, shipping and billing address.
- Payment information: processed securely through our payment partners; we do not store full card details.
- Technical information: IP address, browser type, device information, pages visited, and cookies.
- Order information: products purchased, order history, communication records.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate with you about purchases, updates, or support requests
- Improve our website and shopping experience
- Prevent fraud and enhance security
- Send promotional content (only if you opt in)
3. Legal Basis (GDPR)
If you are located in the EU/EEA, we process personal data under the following bases:
- Performance of a contract
- Consent
- Legitimate interest (fraud prevention, service improvement)
- Compliance with legal obligations
4. Sharing Your Information
We may share information with:
- Payment processors
- Shipping partners
- IT and analytics providers
We never sell or rent your data to third parties.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined above or to comply with legal requirements.
6. Your Rights (GDPR)
You have the right to:
- Access your data
- Request corrections
- Request deletion
- Withdraw consent
- Request data portability
- Object to certain processing activities
7. Security
We implement industry-standard measures to protect your information. However, no online service is completely risk-free.
8. Contact Us
For privacy questions, please contact:
support@rydenzo.com
